Support for New CCSF Students
Support for New CCSF Students
Welcome to CCSF!
The Office of Online Learning and Educational Technology Department are here to support you in using Canvas as a tool to support your learning remotely. As a new student, you will have some first steps to take to get ready for learning on Canvas.
Support Resources
Internet Access
CCSF WiFi Network Links to an external site.
Free and Low-Cost Internet Access
You will need internet access to participate in your Online classes. Learn about how to connect to the CCSF WiFi network on campus
Links to an external site. and about Free and Low-Cost Internet Access available to students in their homes.Free Software
Free Software Links to an external site.
CCSF Gmail (CCSFmail)
Your CCSF Gmail (CCSFmail) Links to an external site.
Learn about your official CCSF email, a Gmail account called CCSFmail.
You can translate the information into your native language:
Click "Select Language" at the top right of the page.
Select your language.
Activating Your RAMID
Preparing to Activate Your RAMID
A worksheet to help you prepare for answering questions while activating your RAMID.
Activating Your RAMID
As a new student, you must activate your RAMID to log into the MyCCSF Login Portal. After you log in, you can access Canvas and other student services like the MyCCSF Resources Portal for course registration.
Logging into Canvas
Logging in with a Computer
Logging in with a Smartphone
Logging into the Canvas Student App
After registering for your CCSF classes, you can access your classes in Canvas with a computer or a smartphone, and with the Canvas Student App on a mobile device like a smartphone or tablet.
Logging into the myCCSF Resources Portal
Logging in with a Computer
Logging in with a Smartphone
The myCCSF Resources Portal is where you can log into Canvas and where you can log into myRAM Portal to register for classes, apply for financial aid, and view and update your personal information.
Registration Guides
myRAM Registration Guide - Credit
myRAM Registration Guide - Noncredit Links to an external site.
Schedule Planner Tutorial Links to an external site.
A&R Virtual Help Counters
Virtual Help Counters Links to an external site.
Meet with Admissions and Records for virtual help. There are counters for both Credit and Noncredit students.
CCSF IT Help Desk
The CCSF Help Desk can help you log into the MyCCSF Login Portal (RAM ID), email, and general computer services at CCSF.
To ask for assistance, you can use the three options below:
- Submit a Help Desk Ticket Request Links to an external site. (preferred)
- Use the MyCCSF mobile app Links to an external site. tile
- Send an Email to helpdesk@ccsf.edu
Module Navigation
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