Basics of supervision and management including planning, organizing, recruiting, training, decision-making, communication, management/employee relations, motivation, discipline, rewards/incentives, and grievances. Time and stress management for the manager; speaking, listening, writing, and nonverbal communication. CSU (California State University Credit)   

COURSE OUTLINE OF RECORD

Prerequisites/corequisites/advisories

ADVISE: ENGL 88 or ESL 188 or readiness for college-level English

Student Learning Outcome

Course Web Site

Students will use the Canvas Learning Management system [for assignment instructions, submitting assignments, viewing classmates' work, sharing resources, and viewing grades].  I can help with the course material and with some Canvas issues. But, if you need help uploading an assignment or with the mechanics of Canvas, please use the Student Canvas Guides or live support available through Canvas Chat.

For 24/7 help with Canvas, use Canvas Chat Support.

Textbooks

• Exploring Management, 7^th edition, John Schermerhorn and Daniel Bachrach

• Published by John Wiley and Sons Company.

• Please do not purchase the previous edition of the book, and do download the etextbook through the Canvas site (instructions in the first week module)

• You will need the current version with access to WileyPlus Learning Space (the publisher’s website), and you’re automatically enrolled (opt-in) through the bookstore to purchase the textbook.

• Follett Access is City College of San Francisco’s digital course materials program. This course is available through CCSF Follett Access to provide students with the lowest prices on their eBooks and Courseware products. Students can choose to opt into these materials and be provided instant access to their access codes for homework systems and/or access to a digital version of their textbook. The charges will be billed to your student account automatically and if you have Financial Aid available, it will automatically pay for these charges.
• For print purchasing options or study guides and additional course materials, please visit the CCSF Bookstore online or between Smith Hall and Conlan Hall on the Ocean Campus.You can also email ccsf@bkstr.com for assistance.

Field Trips

None

• Find the following dates in the Instructional Calendar or the online Schedule of Classes.
• Day Class Begins: Tuesday, September 3, 2024
• Day Class Ends: December 20 (Last Day of class)
• Final Grades available: January 8, 2025

All dates are posted within Canvas, so please check daily.
Exams are closed book, multiple choice and given in-person. You don't want to miss an exam. 

• Exam #1 (covers the first 7 modules):   Monday, October 28 (it's open book and timed - don't worry)

• Managers and the Management Process, Management Learning, Ethics and Social Responsibility, Managers and Decision Makers, Plans and Planning Techniques, Controls and Control Systems and Strategy and Strategic Management.

• Exam #2:  Wednesday, December 11 
• Supervisor/Manager Interview: October 7, 2024 uploaded via Canvas by 10:59 PM

Instructor Contact

Susan Berston

• Canvas Inbox is preferred.
• Email: sberston@ccsf.edu
• CCSF Phone: (415) 452-5921
• Office Hours: By appointment via CityZoom
• Office Location: Online Course 
• I will respond to all course email within 24 hours, Monday-Friday, exclusive of school holidays. Once the course begins, I prefer to get messages through the Canvas "Inbox."
• You can visit my CCSF Instructional Website

Communication Plan

• I will respond to your messages within 24 hours during the work week (Monday-Friday), excluding holidays, or if you are notified otherwise.
• I value engagement and interaction, and I fully support your personal learning experience in this class. 
• If you have any questions or concerns, don't hesitate to contact me right away with feedback along the way. I am looking forward to working together, supporting each other in the development of this course, and learning together. 
• Announcements: This class will feature several weekly announcements.  Be sure to set your Canvas Notification Preferences so you get notified as soon as the instructor creates an Announcement. 
• Questions? Please post general course-related questions in the Q&A Discussion. A quick link to our “Q&A Discussion” is located on the Home Page. I will reply to Q&A posts within 24 hours, Monday through Saturday, and replies will be visible to the entire class, but anyone is welcome to jump in to help. You are also welcome to use Pronto (located in far-left Global Navigation menu) to connect with each other. 

Instructor Announcements 

The instructor will post announcements on the “Instructor Announcements” page in Canvas weekly and throughout the semester. Canvas notifies students according to their preferred Notification Preferences as soon as the instructor creates an Announcement. 

• The City College of San Francisco Office of Student Equity is committed to inclusivity, equity and diversity among our college community members, including students, staff, faculty and administrators.

• We believe that all students, of varying backgrounds, races, abilities, nationalities, genders, sexual orientations, beliefs, religions, and socio-economic status, have the right to access a higher education and receive the resources and support they need to achieve their educational and professional goals.

• We  welcome, encourage, and engage in diverse perspectives in respectful dialogue, and our commitment is to be critically race-conscious, anti-racist, and culturally responsive in all that we do.

• My goal as an instructor is to create a fair, equitable learning environment for ALL students. If you recognize any issues or challenges, please advocate for your success by following these steps:

  1. Identify the issue
  2. Contact me to discuss so that we can collaboratively propose a solution.
  3. Life happens... proactive communication is key to exchanging ideas and working out reasonable solutions. I am committed to doing just that.  
     
     

• Education is for all who enter the doors of this college. We welcome you.

Canvas

Students will use the Canvas Learning Management system [for assignment instructions, submitting assignments, viewing classmates' work, sharing resources, and viewing grades].  I can help with the course material and with some Canvas issues. But, if you need help uploading an assignment or with the mechanics of Canvas, please use the Student Canvas Guides or live support available through Canvas Chat.

For 24/7 help with Canvas, use Canvas Chat Support.

Zoom Video Conferencing

If you wish to meet with me and you cannot come to campus. We can meet in my Zoom room.

Invite Link to my Zoom Room. 
Personal Zoom Room Link. 

Required Software

• Adobe Reader (Links to an external site.)Links to an external site.
• Update your browser (Links to an external site.)Links to an external site.

Dropping the Class
(Really important information to avoid being dropped from the course)

1. Plan to succeed by paying special attention and reading this material very carefully. Once a student has been dropped, reinstatement is not an option. I usually email non participating students in advance to remind them of the drop policy in this course.
2. While the drop policy applies to all students, do pay special attention to the items listed below if you are a student who:
1. Needs one last class to graduate, transfer or complete a certificate/degree 
2. Needs a minimum number of units  – many times, international students, veterans or students receiving financial aid. 
3. You will be dropped from the course:
1. If you are registered in the course but have not logged in through Canvas seven (7) days from the start date of class.
2. If you miss the first two modules of homework assignments 14 days from the start date of the course. 
3. If you miss either of the exams. 
4. If you miss two of the weekly homework assignments anytime throughout the course. 
4. Can I drop myself? Of course!  Commencing with the first day of instruction, you may drop or withdraw through your myRAM Portal. If you have registered for the course but no longer attend it or have never attended it, you can drop or withdraw from the class.  You are always welcome back to the course in a subsequent semester.
5.  If you’re considering dropping the course on your own, please check the dates  to drop on or before the deadline to avoid a permanent notation on your record. 
6. If you’re just not sure whether to drop the course, consider talking to a counselor (Links to an external site.) or reading an article entitled “Should I drop a College Class?”

Pass‐No Pass (P/NP)

You may take this class P/NP. You must decide before the deadline and add the option online with College Scheduler or file the P/NP form with Admissions and Records. With a grade of C or better, you will get P.

Attendance

Students who fail to log in to the online class after the first week will be dropped from the class.

If you need to miss more than two weekly homework assignments, you will be dropped from the course. 

Late Policy

If you login regularly and often at the start of each week, you have a better chance of assessing the workload based upon your commitments. Login hours and activity are provided in reports to the instructor.  Policies about late work protect and honor students who manage their time to meet scheduled deadlines. Please carefully read the late work policy for this course: 

1. Because there is no late work accepted and no extensions will be granted, time management and organization are important. All work in this course (weekly homework, exams and write-ups ) are to be submitted online at the specified date and time deadline. 
2. After a deadline is reached, submissions are no longer allowed through the Canvas system. It’s a good idea to block out time in your schedule to do the work each week and to start all assignments early, as technical hiccups do occur from time to time and they can take time and patience to resolve.  
3. Students are juggling many responsibilities, and it is easy to forget a deadline. There are reminders on Canvas, so consider making it a practice to login frequently. There’s a “To Do” and “Coming up” list in the lower right hand of the Canvas page, and you may also want to click on the calendar icon to see due dates and times in a calendar format. 

Methods of Evaluation (Kindly remember that there is no extra credit in this course). 

Weekly Homework ~ 25% of your total grade

You will complete weekly graded homework valued at 25% of your total grade. The weekly quizzes (there are about 15 of them), will be due at 11 PM on Sundays. They are posted on Canvas, and due at the same time each week. I recommend that you check Canvas daily as a reminder. The lowest homework score will be dropped, which means the top 14 scores will be averaged and calculated as 20% of your total grade.

There is a homework each week and grading is based on completion rather than proficiency. The weekly assignment can be completed after reading the textbook assignments and the summaries in the content modules.  The weekly homework assignments represent 25% of your total grade. 

Exams ~ 50% of your total grade (each exam is valued at 25% of your total grade)

There will be two (2) exams:

Exam #1: 25% of your total grade

Exam #2: 25% of your total grade

The material comes from the textbook, class lectures (recorded and you listen as your own time and leisure if you wish), and supplemental materials.

A study guide will be posted two weeks before each exam.

Supervisor/Manager Interview ~ 25% of your grade:
25% of your total grade 

Grading Policy

Visit the “Grades” in Canvas to keep track of your grades. Assessments are graded weekly and written assignments are graded with comments posted on the online Canvas gradebook.

  How do I view my grades, teacher comments, and an assignment rubric as a student?

Please note that there is no extra credit in this course. 

Grades will be assigned as follows: 

If taking Pass/No Pass, you need at least 70% of the total class points and complete the midterm exam and the final exam to pass the class.

An “F” grade indicates that a student attended, participated, and completed the course but failed to master the course curriculum.

An “FW” grade indicates the student stopped attending a course after the “last day to withdraw” deadline and subsequently did not submit any work or participate in any exams. Please check with your counselor and financial aid advisor for possible implications of the FW grade on residency and financial aid status.

If you need classroom or testing accommodations because of a disability, have emergency medical information to share with me, or need special arrangements if the building needs to be evacuated, please make an appointment with me as soon as possible. My office hours are by appointment either on the Ocean Campus (9-4 p.m., Monday through Friday) or by Zoom video-conferencing.

Students seeking disability-related accommodations are encouraged to register with Disabled Students Programs and Services located in Room 323 of the Rosenberg Library (415) 452-5481. Please see the DSPS website for more information and alternate locations.

Students who register in CCSF classes must abide by the CCSF Student Code of Conduct. Violation of the code is the basis for referral to the Student Conduct Coordinator or dismissal from class or the College. See the Office of Student Affairs.

Kindly refrain from sending any email correspondence when you're frustrated, angry or at wits end. 

Collaborating on or copying of tests or homework in whole or in part will be considered an act of academic dishonesty and result in a grade of 0 for that test or assignment. I encourage students to share information and ideas, but not their work. See these links on Plagiarism:

Encourage Academic Integrity and Prevent Plagiarism

Citing Information Sources

Dropping the Class (some of this is a repeat from above, but it's important nonetheless)

1. Plan to succeed by paying special attention and reading this material very carefully. Once a student has been dropped, reinstatement is not an option. I usually email non participating students in advance to remind them of the drop policy in this course.
2. While the drop policy applies to all students, do pay special attention to the items listed below if you are a student who:
1. Needs one last class to graduate, transfer or complete a certificate/degree 
2. Needs a minimum number of units  – many times, international students, veterans or students receiving financial aid. 
3. You will be dropped from the course:
1. If you are registered in the course but have not logged in through Canvas seven (7) days from the start date of class.
2. If you miss the first two modules of homework assignments 14 days from the start date of the course. 
3. If you miss either of the first two exams. 
4. If you miss two homework assignments
4. Can I drop myself? Yes!  Beginning with the first day of instruction, you may drop or withdraw through your myRAM Portal. If you have registered for the course but no longer attend it or have never attended it, you can drop or withdraw from the class.  You are always welcome back to the course in a subsequent semester.
5.  If you’re considering dropping the course on your own, please check the dates to drop on or before the deadline to avoid a permanent notation on your record. 
6. If you’re just not sure whether to drop the course, consider talking to a counselor (Links to an external site.) or reading an article entitled “Should I drop a College Class?”

Adding the Class Before the Start Date

• Use Web4 to enroll in the class if space is available.
• If no space is available, you can use Web4 to add yourself to a waitlist.
• If space becomes available before the semester, you will be notified via email and provided an add code.
• If you are on the waitlist and no space becomes available, you will need to use the next set of steps.

Adding the Class After the Start Date

• CCSF has removed add codes, so you must use the Class Request option on the class schedule using the CRN to request an add.
• Requests are not guaranteed, but I will always add students whenever possible.
• I always prioritize the waitlist first and then the request list. I will email students on the waitlist to disclose the order and request that they add through Web4.

Student Expectations

You will succeed in this course if you meet the following expectations:

• Complete all assignments by their due date. 
• Complete the discussion posts and replies within the given window of time. Our discussions are much more vibrant when we all participate!
• Complete and submit the weekly homework/quizzes, three exams, and the virtual stock market project and write-up on time.
• Think critically about the weekly topics. Is something surprising? Is it new to you? How does it contrast with what you know about business or economics, or how does it compare to or intersect with politics and technology? 
• Be your authentic self and submit your own  original and best work. 

Instructor Expectations

Here is what you can expect of me:

• I will respond to your email or message within 24 hours during the week unless I inform you otherwise.
• I will treat you and your ideas with respect.
• Your weekly course assignments will be graded instantly (automated).
• Grades on the virtual stock market project and write-up will be completed within two weeks. 
• You will see your grades in the Canvas Gradebook.
• I will diligently and with great attention to detail make this a meaningful course and worthy of your time.